NURILENS is committed to providing you with products that meet our standards of Quality and Integrity. Because of that, our policy is to only accept prescriptions that have been generated within 24 months (2 years). Prescriptions MUST come from a doctor, and must indicate the following:

  • Customer’s Name
  • Optometrist Name & Header/Signature
  • Optometrist Address/Phone Number
  • Prescription O.S/O.D (Right/Left)
  • Pupillary Distance
  • Expiration Date
  • Add (Only used for progressive vision)

We do not accept prescriptions without the above information. We also do not accept prescriptions from entities that have not issued the prescription to you. 

All prescriptions will be validated for accuracy and timeliness. In the event that your prescription is outdated, incomplete, or if you have not paid for the right prescription type in your order, we will notify you via email, and you will have 30 business days to supply an updated copy of your prescription or the prescription fee. If your updated prescription is not received within 30 business days, your order will be cancelled and a refund will be issued.